Return & Refund Policy

Return & Refund Policy

Customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are here to help.

Return Eligibility

Returns are accepted if:

  • The wrong item was delivered.
  • The product arrived damaged or defective.
  • The product has a verified manufacturing defect.

Return Conditions

  • Return requests must be submitted within 3 days of receiving your order.
  • Products must be unused and returned in their original packaging with all accessories.
  • Photos or videos may be requested for verification.

Refund Policy

  • Refunds are processed after inspection of the returned product.
  • Approved refunds are generally completed within 5–10 business days.
  • Shipping charges are non-refundable unless the error occurred on our side.

Exchange Policy

Eligible products may be exchanged depending on stock availability.

Non-Returnable Products

Returns are not accepted for:

  • Used products.
  • Products damaged due to customer misuse.
  • Products returned without original packaging.
  • Personal care or hygiene products where applicable.