Terms of Service

Welcome to Gold Palm Souq. By using our website or placing an order, you agree to the following Terms of Service.

General Terms

• Customers must provide accurate and complete order information.
• Gold Palm Souq reserves the right to refuse or cancel any order whenever necessary.

Product Information

We make every effort to ensure product descriptions and images are accurate. Minor variations in color, packaging, or appearance may occur due to manufacturer updates or screen settings.

Pricing

Prices and promotions may change without prior notice. Gold Palm Souq reserves the right to correct pricing or inventory errors.

Cash on Delivery

Gold Palm Souq currently operates on Cash on Delivery (COD) only. Payment must be made in full upon delivery.

Order Verification

We may contact customers to verify order details before dispatch. Orders that cannot be verified may be canceled.

Customer Responsibilities

Customers agree to:

• Provide accurate shipping information.
• Be available to receive confirmed orders.
• Cooperate with courier communications.
• Use our website responsibly and lawfully.

Limitation of Liability

Gold Palm Souq is not responsible for:

• Courier delays beyond our control.
• Incorrect customer information.
• Product misuse after delivery.
• Temporary website or technical interruptions.

Changes to Terms

Gold Palm Souq reserves the right to modify these Terms of Service at any time without prior notice.

Contact Information

Email: goldpalmsouq.store@gmail.com

Thank you for choosing Gold Palm Souq. We are committed to providing quality products, dependable customer service, and a secure shopping experience throughout Saudi Arabia.